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Cayan (Merchant Warehouse) Review

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Date Established
1998
Location
Boston, Massachusetts
Frank Kehl

Frank Kehl

Frank Kehl has been writing about merchant services, payment gateways, and international money transfer services since 2015. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law. After a long and enjoyable career of traveling around the world as an Air Force navigator, he’s comfortably settled down in the wine country town of Paso Robles in California’s scenic Central Coast region. He enjoys reading, photography, hiking, and numerous other outdoor pursuits.



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129 Comments

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    Clinton Black

    Organization Name: Alma's Amish Cheesebarn

    Cayan/TSYS/Global payments has charged us early 50% of our sales over the past year. During 2020 while not able to operate they continued to charge made up and excessive fees including “infrastructure upgrade fee”, monthly fees, annual fees, PCI fees, and about 15 other types of fees on a billing statement. Most of which were never agreed to. When confronted about this, they agree to refund part of these fees, then some more when you threaten legal action. They know they are in the wrong, do not use this company, use square or intuit with a fixed fee structure!

    1
    • Organization Name: Alma's Amish Cheesebarn

    This comment refers to an earlier version of this review and may be outdated.

    Marta k

    Organization Name: Baikal Services

    This company is full of hidden fees and dishonest practices. In their contract, under “Please read the Program Guide”, which is a separate paper of many pages in a small print, they state that they will be charging you all kinds of fees without even asking you. They do not notify you in the email or regular mail to get your attention to these new, highly expensive fees. If you do not dispute them within 60 days, they do not refund them. Good luck with trying to monitor every breath of their dishonest business practices. This company profit from hidden fees. Watch out!!!!! Would not recommend them. Go with a company that charges a flat rate and no contract!!!

    1
    • Organization Name: Baikal Services

    This comment refers to an earlier version of this review and may be outdated.

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