VizyPay Review
This merchant account provider offers both traditional and cash discount processing programs with Clover and other hardware options.
VizyPay
| Total Rating |
4.7 |
|---|---|
| Fees & Rates4.7 | |
| Products & Services4.1 | |
| Contract4.6 | |
| Sales & Advertising Transparency5.0 | |
| Customer Service4.8 | |
| User Reviews4.9 | |
VizyPay At A Glance
- Offers full merchant accounts with Clover, PAX, SwipeSimple, and other third-party POS options
- Provides traditional interchange-plus pricing with publicly disclosed rates and fees
- Offers Cash Discount, Dual Pricing, and Surcharge programs for businesses that want to offset processing costs
Pros
- Transparent pricing
- Month-to-month billing
- Multiple pricing options
- Wide selection of hardware
- Excellent customer support
Cons
- Only supports US-based merchants
- Not suitable for high-risk businesses
Table of Contents
What Is VizyPay?
VizyPay is a merchant services provider that offers credit and debit card processing, POS systems, mobile payments, virtual terminals, and payment gateways. It uses month-to-month agreements and publishes detailed pricing for its main processing programs.
Businesses can choose from traditional interchange-plus pricing, cash discount, dual pricing, or surcharge-based processing. These programs let merchants either pay the processing costs themselves or offset some or all of those costs through customer pricing.
Products & Services
| Products & Services4.1 |
|---|
| Software & Services 4.0 |
| Hardware & Equipment 4.2 |
VizyPay is a credit card processor and merchant account provider, but its services extend beyond payment processing to POS systems, mobile payments, virtual terminals, and business funding.
Here’s what VizyPay can do for your business.
| VizyPay Features | Availability |
|---|---|
| Dedicated Merchant Account | |
| PCI Compliance | |
| High-Risk Accounts | |
| International Accounts | |
| Contactless Payments | |
| ACH Processing | |
| Digital Wallet Acceptance | |
| EBT Acceptance | |
| Virtual Terminal | |
| Mobile POS Reader & App | |
| Hosted Online Store | |
| Payment Links | |
| Payment Gateway Integrations | |
| Shopping Cart Integrations | |
| POS Integrations | |
| BNPL Integrations | |
| API Documentation | |
| Currency Conversion | |
| Recurring Billing | |
| Invoicing | |
| Cash Discount Program | |
| Cryptocurrency Processing |
Fees & Rates
| Fees & Rates4.7 |
|---|
| Pricing 5.0 |
| Affordability 4.4 |
VizyPay offers several pricing options for merchants that want either traditional interchange-plus pricing or a way to offset some or all payment processing costs.
| Item | Value |
|---|---|
| Pricing Range | $15 - $99/month |
| Account Setup Fee | $0 |
| Contract Length | Month-to-month |
| Processing Model | Interchange-plus, cash discount, dual pricing, surcharge |
| Card-present Transaction Fee | Interchange + 0.35% + $0.10 on Traditional; 1.5% + $0.25 for eligible debit on Surcharge; $0 processing markup on Cash Discount |
| eCommerce Transaction Fee | Interchange + 0.55% + $0.15 |
| Equipment Cost | $119+ |
The company publishes its monthly program costs, processing margins, and many incidental fees online. However, your total cost will still depend on your pricing program, hardware, payment method, and optional services. Plans and advertised pricing are as follows:
| VizyPay Plans | Price | When To Use |
|---|---|---|
| Traditional Program | $15/month | If you want a standard interchange-plus plan without passing on any processing fees to your customers. (Merchant pays interchange + 0.35% + $0.10/authorization) |
| Cash Discount Program | $25 - $99/month depending on your processing volume | If you want to save on processing costs by passing on 100% of your processing fees to customers. (Cash-paying customers receive a discount.) |
| Dual Pricing Program | $25/month | If you want to save on processing costs by passing on 100% of your processing fees to customers. (Card-paying customers pay a higher price.) |
| Surcharge | $25/month | If you want to save on processing costs by passing credit card processing fees to customers. |
VizyPay sells mobile readers and countertop POS hardware outright, while some Clover devices can also be financed or purchased through a monthly subscription.
Extra Costs
| VizyPay Extra Costs | Price |
|---|---|
| VizyPay Virtual Terminal | $50 setup + $15/month |
| Authorize.Net or USAePay Virtual Terminal | Setup and monthly fees apply |
| Clover Go Mobile Software | $10/month |
| Clover Financing Plans | Custom pricing |
| AVS Cost (for keyed-in sales) | +$0.05 |
| Chargeback Fee | $25 |
| Retrieval Fee | $25 |
| Voice Authorization Fee | $2.00 |
| PCI Non-Compliance Fee | $49.95/month |
| Account Closure Fee | $50/location |
| ACH Reject Fee | $30/instance |
Clover hardware requires an additional monthly software plan. VizyPay also charges separately for certain optional services, including virtual terminals, wireless connectivity, and some POS subscriptions.
Other disclosed fees may include chargeback, retrieval, voice authorization, ACH rejection, account closure, and PCI noncompliance fees.
Sales & Advertising Transparency
| Sales & Advertising Transparency5.0 |
|---|
| Sales Practices 5.0 |
| Web Presence 5.0 |
VizyPay discloses all costs and fees associated with its various pricing plans and POS options on its website. Plus, feedback from merchants indicates that VizyPay doesn’t rely on the shady high-pressure sales tactics still employed by many companies in the industry.
VizyPay has an active presence on social media with profiles on Facebook, X, Instagram, LinkedIn, and Pinterest. Its YouTube channel offers help with various merchant tasks (such as applying discounts with a Clover Station or how to do a manual entry on a Dejavoo terminal).
Contract Length & Early Termination Fee
| Contract4.6 |
|---|
| Commitment 5.0 |
| ETF & Other Fees 4.2 |
VizyPay offers month-to-month agreements with no long-term contract, annual fee, monthly minimum, or early termination fee.
You can cancel at any time, but VizyPay charges an account closure fee per location. Hardware financing or third-party POS agreements may have separate terms, so review those contracts before signing up.
Customer Service & Technical Support
| Customer Service4.8 |
|---|
| Personal Support 4.6 |
| Self-Service 5.0 |
VizyPay offers customer support by phone and email. Merchant feedback is strongly positive overall, particularly regarding fast response times and helpful service representatives.
| VizyPay Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
VizyPay also provides online support resources for its payment programs, POS systems, terminals, gateways, PCI compliance, and account management.
User Reviews
| User Reviews4.9 |
|---|
| Customer Feedback 5.0 |
| Review Site Aggregate 4.8 |
VizyPay receives overwhelmingly positive feedback overall. Merchants frequently praise the company’s customer service, transparent pricing, month-to-month agreements, and reliable payment equipment.VizyPay currently has an impressive 4.9 out of 5 Trustpilot score based on 2,300+ reviews.
Negative Reviews & Complaints
Negative feedback is limited, but reported concerns include:
- Unexpected fees
- Customer service issues
- Held funds
- Occasional equipment and software glitches
Positive Reviews & Testimonials
Positive reviews commonly highlight:
- Responsive customer service
- Transparent, competitive pricing
- No long-term contracts
- Reliable POS equipment
- Fast setup and troubleshooting
Final Verdict Of VizyPay
VizyPay offers a selection of Clover devices, proprietary POS software that works with PAX equipment, mobile payment tools, and eCommerce payment solutions alongside its core merchant account services. It also publishes detailed pricing for its primary processing programs and offers several ways for merchants to offset some or all of their credit card processing costs.
VizyPay’s public reputation is another major strength. Merchants report overwhelmingly positive experiences with the company’s pricing, technical support, and customer service.
Low-volume businesses with straightforward processing needs may still save money and find more flexibility with a payment service provider like Square or PayPal. However, VizyPay is a strong option for established retail businesses, restaurants, and service-based businesses that want month-to-month billing, multiple POS choices, and more personalized support.
To learn more about how we score our reviews, see our Credit Card Processor Rating Criteria.




