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Top 3 POS Systems For Online Retailers

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Shannon Vissers

Shannon Vissers

Shannon is a writer and editor based in San Diego, CA. Shannon attended San Diego State University, graduating in 2005 with a BA in English. She is the former editor-in-chief of SteelOrbis, an online trade publication. Shannon has also published articles for LIVESTRONG.COM, eHow, Life'd, and other websites. She has been with Merchant Maverick since 2015, writing about POS software, small business loans, and financing for women entrepreneurs.
Shannon Vissers
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9 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Robert

    Thanks Shannon, I was considering Lightspeed and TouchBistro while looking for a new POS before stumbling upon Tillpoint. It’s got the same (if not more) features than the others, plus a whole suite of apps for more comprehensive business management. I use it for my sales, accounting, staff management, purchase ordering, and reporting. To be frank it’s amazing and the help I’ve received from the staff has been incredible.

      Emily Hale

      Hi Robert,

      We haven’t yet reviewed Tillpoint, so we can’t give an assessment one way or the other, but we are happy that you’ve found a solution that works well for your business! Thanks for the feedback and best of luck!

        Susan Whitman

        Hi Shannon,
        Thanks for this very helpful review! We currently use square for in person sales of our prepared meals and need a more robust system. We are specifically looking to add in a better online sale system. We would need:
        real time inventory tracking for both in person and online sales(we have a limited number of all the different meals in stock and want to start allowing people to purchase items online. But if someone makes a purchase online of the last lasagna – we need a way to know it was sold so we don’t sell the last one to an in person customer.
        We want to start offering delivery of our meals – so folks could purchase online and enter in their delivery info and time and we would deliver.
        We also want to offer a subscription service with rotating menus that folks could sign up for online and store their credit card info and we would then send out the menu each week to the customers (think Blue Apron type of thing) and they could choose to opt in for that week or pause for the week (and thus not get charged). I’m not even sure where to start on that! Any advice?? Thank you!!

          Jessica Dinsmore

          Hi Susan,
          Thanks so much for your comment! It sounds like you may already be using the free Square app, and if that’s the case, you should check out Square for Restaurants which provides much more in terms of advanced inventory and menu creation functions. If you really want to get fancy with menus I would suggest checking out Toast. Best of luck!

            Vijay

            Hi Shanon,
            I’m looking for a POS which can also double up as an e-commerce store for online sales. Have you any any additional insights since you wrote the article 2 years ago. I mean if there are any improved alternatives that you are aware of it will help a lot.

              Jessica Dinsmore

              Hi Vijay,

              It’ definitely best to have your POS and eCommerce platform under the same roof, but from experience, I can say that most companies are better at doing one over the other (and vice versa), so you usually end up with a subpar version of one or the other. With that said, if you don’t require all the bells and whistles, then you might be in good shape. Shopify is a great eCommerce platform, but some would say their POS is limited. I would test the POS functionality and see if it fits what you need. If so, then Shopify is the way to go.

              On the flip side, Vend is an outstanding retail POS system, but their eCommerce functionality is rather limited, so if you think that your online sales channel won’t need anything robust, then you can go with Vend.

                Nancy

                Shannon, after much research (and anguish!), I was going to go with Shopify but then read that Big Commerce is better. Is there a reason why BC didn’t make your list? Thank you!

                  Shannon Vissers

                  Hi Nancy! Big Commerce is great but I would not consider it a “POS system.” It is more of an online shopping cart/eCommerce platform. It’s great if you only sell online (as is Shopify) but it doesn’t have options to sell in-person. I wrote this article mainly for stores that sell both in-person and online. 🙂 For more info on how BigCommerce compares with Shopify, here’s a recent comparison of the two that one of my colleagues wrote: BigCommerce vs. Shopify

                    Paul Campbell

                    I frequently read that Vend POS integrates ‘seamlessly’ with Shopify, words copied generally from Vend itself. What is never stated is that discounts and markdowns cannot be used if you are integrating these two systems. Because Vend uses price books to apply markdowns and discounts, while Shopify uses discount vouchers, or else you have to enter the Compare At price and the discounted retail price manually. Conversations with Vend have proved fruitless on this issue, they do not seem to understand that markdowns and discounts are an essential part of retailing. This is a deal breaker for me as far as using this integration is concerned. Vend’s own ecommerce platform is weak as far as features go, and they show no signs of improving the platform. Having said that, their POS works very well, but if you are after an integrated bricks and mortar plus online solution, you will have to look elsewhere, unless your requirements are extremely simple.

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