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5 Best Restaurant POS Systems In Australia

The best restaurant POS systems in Australia have online ordering, loyalty programs, advanced inventory management, and can run offline payments. Discover our top choices.

    Nicolette Kier
  • Last updated onUpdated

  • Matt Sherman
  • REVIEWED BY

    Matt Sherman

    Lead Staff Writer

Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

Restaurant POS systems help business owners in Australia take orders, accept payments, create menus, manage inventory, and generate sales reports. The best restaurant POS systems in Australia have online ordering capabilities, a loyalty program builder, advanced inventory management, and offline payment acceptance.

We reviewed 13 restaurant POS systems in Australia based on pricing, ease of use, POS hardware offerings, and features to help you find the best POS system for your food service business.

Learn More About Our Top Picks

CompanyBest ForNext StepsBest For
Square For Restaurants

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  • Best low-cost option
  • 0 AUD-129 AUD/location/month
  • Monthly contracts, no termination fee
  • Best low-cost option
  • 0 AUD-129 AUD/location/month
  • Monthly contracts, no termination fee

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TouchBistro

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  • Best for larger full-service restaurants
  • 69-399+ USD/month
  • Custom contracts, early termination fee
  • Best for larger full-service restaurants
  • 69-399+ USD/month
  • Custom contracts, early termination fee

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Lightspeed Restaurant POS Review

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  • Best for fast-paced restaurants and hotels
  • 79-359+ AUD/month
  • Custom contracts, early termination fee
  • Best for fast-paced restaurants and hotels
  • 79-359+ AUD/month
  • Custom contracts, early termination fee

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Revel POS

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  • Best for complex business needs
  • 198+ USD/month
  • Standard three-year contract, early termination fee
  • Best for complex business needs
  • 198+ USD/month
  • Standard three-year contract, early termination fee

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Abacus POS

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  • Best self-ordering kiosks
  • 69-189+AUD/month
  • Custom contracts
  • Best self-ordering kiosks
  • 69-189+AUD/month
  • Custom contracts

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Read more below to learn why we chose these options.

What Is An Australian Restaurant POS System?

A restaurant POS system is software with a connected card reader that allows you to take orders, accept digital payment types, manage ingredients and menus, and get insights into your business.

An Australian restaurant POS system is POS software and hardware that’s available in Australia and works with Australian payment processors.

5 Best Restaurant POS Systems Australia

The best restaurant POS systems in Australia have great inventory management, online ordering capabilities, durable restaurant POS hardware, loyalty program builders, and add-ons like kitchen display systems.

Our top choices include:

Compare Restaurant POS Systems In Australia

Pricing Hardware Costs Payment Processing Online Ordering Free Trial
Square 0-129+ AUD/location/month 65-1,099 AUD 1.6-2.2%
TouchBistro 69-399+ USD/month Custom Custom 50 USD/month
Lightspeed Restaurant 79-359+ AUD/month 104-1,899 AUD Custom Essential plan+
Revel Systems Custom Custom Custom Custom add-on
Abacus 69-189+ AUD/month Custom Custom

Square For Restaurants: Best Low-Cost Option

Square For Restaurants

Total Rating 4.8
Pricing4.8

Ease Of Use4.9

Features4.9

Customer Service4.6

User Reviews4.5

Pricing

$0-$60/month/location + custom option

Online Ordering

Yes

Equipment Cost

$0-$799

Get a free card swiper from Square at no cost when you create a free account. Claim your card reader.

Pros

  • Free restaurant POS software
  • Free online ordering site
  • Affordable POS hardware
  • Affordable kitchen display software

Cons

  • Basic inventory management
  • Must use Square for payment processing

Square POS hardware iPad stand

Square tablet POS iPad stand with a built-in card reader.

Why We Chose Square For Restaurants POS As The Best Low-Cost Option

We have always been a fan of Square’s highly affordable software and hardware packages, plus its transparency about pricing and payment processing fees. Square is the most transparent, upfront, and reasonable provider on our list in terms of contract requirements.

Square is one of the best free restaurant POS systems due to its free POS software, free online ordering site for takeaway and delivery, unlimited number of POS devices allowed, and free digital gift card function.

The paid plan is also highly affordable and includes an unlimited number of kitchen display screens that eliminate the need for physical kitchen order tickets, advanced employee management, and advanced team management.

While we wouldn’t recommend it for large restaurants with complex needs, smaller establishments will find exactly what they need with Square.

Square For Restaurants Pricing

Square For Restaurants offers the following monthly pricing plans:

  • Free: 0 AUD; includes unlimited devices and locations but does not include seat or course management, or floor customizations
  • Plus: 129 AUD/month/location; includes unlimited POS devices per location as well as full-service restaurant features

Square also offers several paid add-ons, including:

  • Square Online (Paid Version): 36 AUD/month (Plus plan); 99 AUD/month (Premium plan)
  • Square KDS (Kitchen Display System): 25 AUD/month/device on Square For Restaurants free plan; unlimited devices for no additional cost on a paid plan
  • Square Loyalty: 49 – 149 AUD/month/location (price dependent on the number of loyalty visits)

Square For Restaurants Features

Square For Restaurants Features Availability
Multi-Store Support
Contactless Payments
Multi-Channel Selling
Gift Cards
Customer Loyalty Add-on
Marketing Tools Add-on
Online Ordering
Inventory Management
Reporting
Menu Management
Delivery Management
EBT Acceptance
Employee Management
Text Messaging

Many of Square’s best features are free for all users.  You can take orders with conversational modifiers, create combos and discounts, sell eGift cards, and take payments on any device you have lying around.

One of Square’s best free features is its online ordering page builder, which allows you to build out a homepage and menu, set ordering hours, schedule pickup and delivery, and create custom in-person and online ordering menus. You can sell retail items, such as merch, tickets to in-house events, and prepackaged ready-to-eat items.

Square POS online ordering website builder

Square For Restaurants online ordering platform builder.

You can connect your ordering page to your Google Business and social media profiles. On paid plans, you can offer tableside QR code ordering, with each code corresponding to a specific table number.

While Square’s inventory management is not as extensive as other POS systems, one of Square’s more special features is that inventory syncs between in-person and online orders so that when you run out of an item, the system will auto-86 it from the menu entirely until it’s restocked.

Plus, Square KDS kitchen display software is affordable, sleek, easy to use, and works with iPad and Android devices.

square KDS screen on android

Square KDS screen on Android device.

Hardware Cost & Options

Square for restaurants hardware

Square For Restaurants KDS on iPad, online ordering platform on iPad, online ordering platform on smartphone, QR code ordering menu, Square Register, Square Terminal handheld POS system.

Square For Restaurants runs on iPads and Android tablets and can be converted from registers to kitchen display screens to self-ordering kiosks to customer-facing displays.

To take payments, you’ll need at least the 65 AUD Square contactless card reader. The Square Stand is an iPad stand with a built-in card reader that costs 149 AUD. The Square Terminal is a handheld POS system that costs 329 AUD. The Square Register, a full register with a customer-facing display, costs 1099 AUD and is a great POS setup for servers to take orders at a counter.

Payment Processing Costs

Square’s per-transaction payment processing rates are as follows:

  • In-Person Payments: 1.6% on tapped/inserted cards on Square Terminal or Square Register; 1.9% on Square Reader or Square Stand
  • Online Payments: 2.2% on website, apps, invoices, and payment links
  • Manually Entered Payments: 2.2% on keyed-in card payments on virtual terminal payments and manually entered card numbers on in-person payments

Contract Requirements/Warnings

Square has monthly software plans with no early termination fees, as well as great POS hardware warranties.

Note: You’ll get lower payment processing rates if you purchase a Square Terminal or Register. The initial investment is slightly higher, but worth it in the long run.

Get Started With Square For Restaurants

Read our in-depth review

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TouchBistro: Best For Larger Full-Service Restaurants

Total Rating 4.3
Pricing4.0

Ease Of Use4.6

Features4.9

Customer Service3.9

User Reviews4.1

Pricing

$69/month

Online Ordering

Add-on

Equipment Cost

Call for quote

Pros

  • Reservation and waitlist management
  • Custom loyalty program available
  • Catering delivery settings
  • Strong offline mode

Cons

  • Early termination fee
  • No self-serve kiosks
  • Only Square is available for payment processing

TouchBistro restaurant tablet handheld POS system

TouchBistro tablet restaurant ordering system.

Why We Chose TouchBistro POS For Larger Full-Service Restaurants

We believe that TouchBistro is an excellent POS system for full-service restaurants in Australia, especially ones that require a large number of POS devices. This is because the company offers unique tiered pricing that is more affordable than paying an extra monthly fee for each additional register you add to a software plan.

Every TouchBistro plan comes with table planning, monitoring, and turnaround times, plus employee management tools. For an added fee, you’ll get a built-in reservation and waitlist system that you can use on your own online ordering site, Google business profile, and phone call reservations. A built-in reservation system that syncs with your entire restaurant management ecosystem is unique among restaurant POS systems.

It's also a good option for mobile restaurants such as food trucks and businesses that cater or host private events. This is because the POS system has an excellent offline mode that allows you to take payments on the go, a kitchen display system that helps you manage immediate and scheduled orders, and an excellent online ordering web app.

TouchBistro Pricing

If you don’t use any integrations or add-ons, TouchBistro is 69 USD/month for one register, billed annually. The Dual plan includes two user licenses and costs 129 USD/month. The Team plan includes five user licenses at 249 USD/month, and the Unlimited plan includes unlimited user licenses at 399 USD/month.

Optional add-ons include:

  • Online Ordering: 50 USD/month
  • Reservations: 229 USD/month
  • Gift Cards: 25 USD/month
  • Loyalty Program: 99 USD/month
  • Marketing: 99 USD/month

The reservations app can be used to accept catering orders and book events.

The company also charges a nonrefundable setup fee that starts at 200 USD and includes your hardware setup plus a software walkthrough.

TouchBistro Features

TouchBistro Features Availability
Multi-Store Support
Contactless Payments
Multi-Channel Selling
Gift Cards Add-on
Customer Loyalty Add-on
Marketing Tools Add-on
Online Ordering Add-on
Inventory Management
Reporting
Menu Management
Delivery Management
EBT Acceptance
Employee Management
Text Messaging

TouchBistro’s most unique features are for full-service restaurants, both fine dining and family-style establishments. These features include:

  • Reservation System: Customers can use TouchBistro’s built-in reservation system to make reservations from your web-based online ordering app, your Google Business Profile, and by calling. You can send reminder emails/phone messages about upcoming reservations, create floor plans specifically for managing reservations, charge large-party service fees, and assign different servers to reserved sections.
  • Waitlist System: Allow customers to add themselves to your restaurant’s waitlist online when your restaurant is currently full. Send customers SMS notifications about their waitlist status and estimated wait time, with wait time updates. Enforce waitlist cutoff times so staff won’t get overwhelmed with customers past closing time.
  • Table Management: Monitor seating times, courses, and table turnaround time for each table. Update floor plans quickly based on reservations and waitlists (e.g. pushing two tables together to accommodate a larger party.) Connect TouchBistro kitchen displays with individual seats to pace meals at tables.
  • Liquid Inventory Monitoring: Restaurants with a bar section/drink menu can track liquid sales and wastage at your in-house bar or events featuring alcohol with TouchBistro’s Bevchek or Freepour integration.
  • Customer Dining Preferences: You can ask for dining preferences/allergies when taking reservations. VIP diners can be flagged in customer reports, and their preferences can be saved for future orders to create a personalized dining experience.

TouchBistro restaurant POS system

TouchBistro restaurant POS waitlist/reservation settings.

TouchBistro’s loyalty program is an excellent revenue-generating software feature that allows you to offer points-based and item-based discounts, send marketing emails based on customer loyalty accounts, and have customers sign up on your restaurant’s online ordering site.

Caterers and mobile food service businesses will also appreciate the ability to:

  • Create House Accounts: If you regularly cater to offices, schools, government organizations, or other businesses, it’s helpful to create customer house accounts. You can allow billing to customers’ house accounts with saved payment types and partial or full balance payoffs. You can allow customers to preload credits to an account.
  • Take Catering Orders: Create a quote and take notes for future orders, require a deposit for future orders, and choose how far in advance someone can order. You can also set concrete event start and end times and set up catering order categories on kitchen displays.
  • Customize Catering Order Parameters: Caterers can set different delivery zones and increase minimum order requirements and service fees depending on the delivery zone. If a customer tries to order online and inputs an address outside your delivery zone, an automated message will ask the customer to contact you to discuss a custom order.
  • Accept Sales Off-Site: TouchBistro’s unique hybrid offline mode allows you to take orders at events or in a food truck. Sell prewrapped foods, bottles of alcohol, or retail items at events. You can also take future catering orders for new customers while at a job.

TouchBistro coffee point of sale

TouchBistro catering house accounts.

Hardware Cost & Options

TouchBistro POS hardware

TouchBistro countertop iPad POS, iPad stand, handheld iPad POS, cash drawer, card reader, and receipt printer.

TouchBistro offers a wide variety of Apple products through its website, including custom bundles and individual pieces of equipment. Hardware prices are not listed, and the company encourages you to call for a quote.

Payment Processing Costs

When using TouchBistro, Square is supported for payments in Australia.

Contract Requirements/Warnings

TouchBistro offers monthly and custom contracts, with the best per-month pricing on longer contracts. TouchBistro will charge an early termination fee for canceled accounts, though, so consider a short-term contract before committing to anything in the long run.

Get Started With TouchBistro

Read our in-depth review

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Lightspeed Restaurant: Best For Fast-Paced Restaurants & Hotels

Lightspeed Restaurant POS Review

Total Rating 4.0
Pricing3.1

Ease Of Use3.8

Features5.0

Customer Service4.3

User Reviews4.7

Pricing

$69-$399+/month

Online Ordering

Essential plan and up

Equipment Cost

$129-$519

Pros

  • Great inventory management
  • Lots of software integration options
  • Customer order pickup screen
  • Good kitchen management features

Cons

  • Can get expensive
  • Early termination fee
  • Must use Lightspeed payment processor

Lightspeed Restaurant POS tablet

Lightspeed Restaurant tablet POS user interface.

Why We Chose Lightspeed Restaurant POS For Fast-Paced Restaurants & Hotels

We love that Lightspeed Restaurant offers a holistic restaurant management system with fast inventory management, item updates, discount schedules, kitchen workflows, and wastage tracking, which are useful for all restaurant types. Quick-service and fast-casual restaurants will appreciate the numerous ways customers can order, quick-serve mode on registers, easy-to-use kitchen bump bars, and order pickup screens. Order pickup screens will inform customers of the status of their orders so they don’t get too impatient and relieve servers of the responsibility of sorting orders for pickup.

Additionally, Lightspeed Restaurant offers many third-party integrations to give hotels the ability to manage restaurants within a property and other aspects of their hotel (guest reservations, housekeeping, etc.) all within one software platform.

Note: The K-series of Lightspeed Restaurant, suited for hotels, offers a free 10-day trial, and no credit card or consultation with a Lightspeed representative is required.

Lightspeed Restaurant Pricing

Hotel property owners will purchase the Lightspeed Restaurant K-series since this version of Lightspeed offers property management integrations. Fast-casual/quick-service restaurants will most likely purchase the L-series since this has more restaurant-centric integrations.

Both versions fall under these pricing plans (one register included):

  • Starter: 79 AUD/month
  • Essential: 179 AUD/month
  • Premium: 359 AUD/month

Additional registers cost an extra 39 AUD/month.

Any third-party integrations you add will come at an additional fee from those software providers, not Lightspeed.

The following are popular products that you may add to any software plan:

  • Gift Cards: 39 AUD/month
  • Customer-Facing Display: 15 AUD/month
  • Kitchen Display System: 29 AUD/month
  • Order Pickup Screen: 15 AUD/month

Lightspeed Restaurant Features

Lightspeed Restaurant POS Review Features Availability
Multi-Store Support Essential plan and up
Contactless Payments Essential plan and up
Multi-Channel Selling Online and third-party delivery platform orders
Gift Cards
Customer Loyalty
Marketing Tools
Online Ordering Essential plan and up
Inventory Management
Reporting
Menu Management
Delivery Management Paid add-on
EBT Acceptance
Employee Management
Text Messaging

Lightspeed’s best features for quick-service and fast-casual restaurants include:

  • Order Types: Allow customers to order from anywhere via QR code, web-based app, third-party integration such as Doshii or DoorDash, self-service kiosk, or from servers at registers
  • Display Screens: Integrate an order pickup screen with your POS and kitchen display software so that customers can see the status of their meal preparation; include a customer-facing display so that customers can ensure their order is right before pushing it through to the kitchen
  • Kitchen Display Management: Lightspeed offers one of the best kitchen display systems; bump screen makes accepting online orders for delivery, pickup, or dine-in easy; break tickets up by single item, station, or employee
  • Inventory & Wastage: A wastage tracking module is available on Lightspeed plans, as well as detailed product purchasing, item production, and stock-taking features
  • Loyalty Program: Integrate your POS with a strong loyalty program that collects customer data for marketing campaigns

Lightspeed Restaurant restaurant POS systems Australia

Lightspeed Restaurant order pickup settings on POS device (left) and customizable Apple TV order pickup display (right).

Hotels have several property management software available to integrate with Lightspeed, including Oracle, Preno, and Protel. Alternatively, on Lightspeed’s highest-level plan, you may integrate your current property management system with your POS software. With either solution, you can accept reservations, charge meals from different restaurants to an individual’s room, break up group meals into individual charges, and offer room service with one software.

Hardware Cost & Options

lightspeed restaurant hardware bundle

Lightspeed Restaurant kitchen ticket printer, cash drawer, iPad POS and iPad stand, and receipt printer.

Business owners in Australia may purchase iPads for use as POS registers, self-serve kiosks, kitchen displays, order pickup screens, and more. Lightspeed’s iPads cost between 549 AUD and 1,899 AUD, depending on the models you purchase.

A cash drawer costs 109 AUD and tablet stands cost 104 AUD.

Receipt and kitchen printers cost between 260 AUD and 649 AUD, depending on the model.

Lightspeed uses Verifone products for payment processing. You must purchase your credit card terminals from Lightspeed.

Customer order pickup screens run on Apple TVs, which you may source on your own.

Payment Processing Costs

You are required to use Lightspeed Payments with a Lightspeed Restaurant software subscription. You’ll get a custom payment processing rate based on your restaurant size, time in business, and card mix.

Contract Requirements/Warnings

Lightspeed requires every business owner to get a custom quote, which will detail the length of your contract, terms of payment, and conditions for hardware warranties. It also includes an early termination fee. We recommend you read your contract very carefully before signing anything.

Get Started With Lightspeed Restaurant POS Review

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Revel Systems: Best For Complex Business Needs

Total Rating 4.0
Pricing3.6

Ease Of Use3.9

Features4.7

Customer Service4.2

User Reviews3.8

Pricing

Quote-based

Contract

Three-year commitment for lowest rate

Equipment Cost

Call for quote

Pros

  • Retail, restaurant, and service business features
  • Very customizable
  • More payment processor options
  • Good multilocation management

Cons

  • Expensive for smaller businesses
  • Early termination fee

Revel Systems winery software

Revel Systems catering function.

Why We Chose Revel POS For Complex Business Needs

We love that Revel is an extremely customizable restaurant POS solution with built-in features for niche businesses in Australia. Unlike many other POS systems, such as Square and TouchBistro, you don’t have to choose between retail, restaurant, and service business software plans. This is great for hybrid businesses that serve food and retail items, restaurants that want to book parties, and more.

Revel also offers several proprietary add-ons and third-party integrations for Australian restaurant owners to streamline operations and thoughtfully expand their offerings. For example, Revel's many wine club integrations make Revel one of the best POS systems for wineries and one of the best POS systems for bars.

This POS is also a great option for businesses with multiple establishments and businesses looking to franchise. Revel has excellent multi-establishment hierarchy settings that help you manage brands, individual establishment permissions, royalty payments, product settings, and more. There are also lots of product transfer settings that help you monitor the location of any product at any given time.

Revel Pricing

Revel’s only advertised plan costs 99 USD/terminal/month. This plan requires a two-terminal minimum, three-year contract, and you must agree to use Revel Advantage International (powered by Adyen), Revel’s in-house payment processing solution.

However, most businesses will want to add on Revel products such as its delivery software, online ordering platform, highly customizable loyalty program, and multi-location management functions. A Revel representative will give you a custom quote for all these software add-ons.

The company also charges a one-time implementation fee starting at 674 USD, which includes a personalized hardware and software setup.

Revel Features

Revel POS Features Availability
Multi-Store Support
Contactless Payments
Multi-Channel Selling
Gift Cards
Customer Loyalty
Marketing Tools
Online Ordering
Inventory Management
Reporting
Menu Management
Delivery Management
EBT Acceptance
Employee Management
Text Messaging

Revel offers one of the most comprehensive feature sets of any POS software on this list, mainly because you have access to both retail and restaurant management features. No matter what type of food service business you run, you’ll appreciate these unique Revel features:

  • Loyalty Program: Includes custom rewards point setup, gift options, and automated loyalty points marketing for customers who haven’t stopped by in a while
  • Online Ordering: Online ordering for local delivery with real-time driver monitoring via the Revel Driver XT app; online listings for things like cookbooks and specialty wine offerings with shipping tracking; third-party delivery platform integrations
  • Purchase Ordering: Purchase order generation with set par levels, vendor management, and partial/full order receiving
  • Employee Management: Includes scheduling, time clocks, employee roles, and payroll, all within the Revel dashboard
  • Multi-Establishment Management: Create different parent and child establishments, and unique brands, charge royalty fees, and push changes across single, multiple, or all establishments
  • Inventory: Revel offers inventory matrixing, custom attributes, stock unit conversions, waste management, loss reports, and automated perishable food/liquid inventory tracking

Revel POS system multilocation management

Revel POS system multi-establishment hierarchy settings.

All restaurant types can make good use of Revel’s kitchen display systems, which will also accept order types from third-party ordering platforms, takeaway orders, in-house delivery orders, catering orders, and any custom order type you specify. You can also designate expo screens for proper order checking before orders are sent onto the floor or to pickup/delivery drivers.

Quick-service restaurants will appreciate the Revel Kiosk XT app, customer display screens so customers can confirm their orders, digital menu integrations, omnichannel order management, and even drive-thru capabilities. Revel’s digital menu and drive-through hardware integrations make Revel one of the best drive-thru POS systems.

Revel best point of sale

Revel POS kitchen display screen.

Like Lightspeed, Revel offers a customer order status screen that’s very helpful for takeout-heavy establishments like bubble tea shops, although it’s easier (and more expensive) to brand your order-ready screens with Revel.

Revel KDS systems

Revel customer-facing order status screen.

Full-service restaurants will appreciate Revel’s table monitoring system, which allows servers to transfer customer orders to different sections (such as moving from the bar to a table), change a customer’s seat at the table, monitor table turnaround, manage order sharing and splitting, and charge items to house accounts.

Any business that provides services such as catering or venue rentals will appreciate Revel’s built-in appointment booking system and predefined service charges. Revel also has an open-ended item feature that allows you to charge a custom fee depending on how long you spent on a service, how long a person rented an item or venue, or any other cost parameter.

Revel restaurant POS system Australia

Revel POS appointment/reservation booking on POS.

Hardware Cost & Options

Revel offers POS hardware and accessories for Revel users, which you’ll get a custom quote for.

Alternatively, with Revel’s written permission, you may purchase Revel-compatible hardware on your own. The company asks for written permission to ensure that you are spending your money on hardware that will work and can avoid having to return any equipment to third-party providers.

Revel Advantage International users can purchase the Verifone v400m or P400 Plus payment terminals.

Payment Processing Costs

Revel users can get a custom payment processing rate for Revel Advantage International, the company’s international built-in payment processing solution.

Alternatively, business owners can integrate their POS system with Windcave or Tyro for an added monthly fee.

Revel advertises that it will give the lowest rates and discounts on POS hardware if you opt into Revel Advantage, but we recommend getting additional quotes and bringing them to Revel to negotiate the best rates.

Contract Requirements/Warnings

Revel’s standard contract is three years, with a substantial early termination fee depending on how far you’re into your contract before canceling.

While you’ll get the best prices with a longer contract, we recommend making extensive use of your demo, asking lots of questions to your Revel account representative, and even signing up for a month-to-month plan until you’re sure that Revel is the right fit for your growing business.

Revel typically offers a discount for users who bundle their software, hardware, and payment processing into one bill. We recommend that you get an estimate on hardware and payment processing rates from outside companies and bring that estimate to Revel to see if they’ll match it.

Get Started With Revel POS

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Abacus: Best Self-Ordering Kiosks

Abacus POS


Visit Site


Pros

  • Excellent standing kiosk hardware and software
  • Intuitive system
  • Several add-ons available
  • Several payment processor options

Cons

  • Installation and training fees required
  • High hardware costs
  • Lots of contract requirements
  • Technical support may cost extra

Abacus restaurant POS systems Australia

Abacus POS branded self-ordering kiosks.

Why We Chose Abacus POS For Best Self-Ordering Kiosks

We believe that Abacus provides a well-rounded POS system with a sleek-looking register interface and several payment processor options. The POS software is intuitive and functions well, but the company's proprietary standing self-serve kiosks are what sets this POS provider apart from the others.

All you have to do is provide your brand assets and menu information to Abacus representatives, and they'll do everything from setting up the kiosk interface to installing the hardware and training you on how to modify menus and promotions on the kiosk.

Plus, there are several add-ons available, from customer-facing displays to QR code menus to email marketing, so you'll get most things your restaurant needs with this system.

Abacus Pricing

Abacus advertises two pricing plans for its POS software:

  • Standard: 69 AUD/month; includes one POS device with POS, back-office management, online ordering, and the DoorDash Drive integration
  • Professional: 189 AUD/month; includes four POS devices and all features of the Standard plan

The self-ordering kiosk product requires a custom quote. You will get proprietary kiosk hardware and software, so expect a higher upfront cost.

Note: While online ordering is included in both POS software plans, you will have to pay a small transaction fee with each online order.

Custom add-ons (at custom prices) for features such as the handheld POS system for servers, online reservation booking, stock management, tableside self-serve ordering on iPads, and more third-party delivery integrations are available.

Abacus Australian Restaurant POS System Features

The most unique feature of Abacus is the standing self-serve kiosks, which are a great addition to places like food court restaurants, fast food restaurants, and fast-casual takeaway places.

Abacus kiosks are sleek, allow customers to pay in several ways with built-in card readers embedded into the kiosks, and can be custom-branded to fit the look and feel of your restaurant. To get your kiosk set up, you have to send your brand assets, menu, and promotions to an Abacus representative, and they’ll configure the kiosk interface for you. Then, you’ll be trained on how to manipulate menu items and add new promotions from a representative.

Within the register, there are several options for servers managing several order types and situations. For example, servers can hold and fire orders, add funds to a house account or bar tab, look up online orders, and look up customers to add loyalty points.

Abacus Australian restaurant POS systems

Abacus restaurant POS system register interface.

Abacus also offers SMS and email marketing modules, which only Square rivals when it comes to creating easy marketing campaigns.

Hardware Cost & Options

Abacus Australian restaurant POS hardware

Abacus POS iPad stand and cash drawer.

Abacus POS software runs on iPads. The company sells accessories such as iPad cases, cash drawers, and receipt printers. You can source your credit card terminals from your chosen payment processor.

The real draw of this POS software option is the Abacus proprietary kiosk hardware, which is the most substantial, durable, and (most likely) expensive option on this list, but is worth the investment if you plan on leaning heavily on self-ordering kiosks.

Your entire self-serve kiosk is set up for you and includes an embedded card reader.

Payment Processing Costs

Abacus partners with several payment processors, including Tyro, EFTPOS, Stripe, LivenPay, Bolt Payments, Smartpay, and Square.

Contract Requirements/Warnings

You are required to fill out a quote when signing up for Abacus. Within this quote, you will find your software fees, installation and training fees, hardware fees (due upfront in full or a deposit with subsequent installment payments), technical support service fees, and anything else detailed in your quote. So, while you may think you’re getting a very straightforward price, that may not be the case.

If you purchase hardware from Abacus and either do not receive it or receive a damaged item, you must inform the company of this within five business days of when you were supposed to receive the item, or you cannot get a refund. Abacus provides a 12-month warranty on qualifying hardware purchases.

You may cancel your subscription at any point by giving 30 days’ written notice to the company.

If you terminate your plan and have outstanding installment payments on hardware, you are expected to pay for it within 48 hours of cancellation, or Abacus representatives will be entitled to enter your restaurant and retrieve the hardware themselves.

You may be charged extra technical support services fees depending on how often and how long you use support services.

Finally, you are required to work with a payment processor. Be sure to read your merchant services agreement before signing on with a third-party payment processor.

Get Started With Abacus POS

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Methodology

Merchant Maverick has been researching and reviewing POS providers since 2012. Our writers have tested over 100 different point of sale systems, evaluating pricing, features, ease of use, customer service, and user reviewers. Read more about how we rate POS providers.

When comparing different POS software systems, we consider many data points, including relative pricing, the depth of niche features offered, the price of hardware, and any associated payment processing fees. Our lists of the best providers include only apps we’ve deemed worthwhile from multiple vantage points. The POS vendors we pick share qualities such as widespread availability, accessibility, user-friendliness, and reasonable pricing. We also look carefully at niche features, such as check-splitting, inventory management, eCommerce, loyalty programs, gift cards, and more.

We spend an average of 10-15 hours researching and updating each one of our lists, making sure the providers included meet our internal standards for quality and reputation.

80+

Vendors evaluated

65+

Attributes assessed per vendor

20+

Features weighed

30+

Combined years of experience


How To Choose The Best Restaurant POS System In Australia

To choose restaurant POS software as a business owner located in Australia, note what software features are available in your country (some software providers offer new features that have not been rolled out globally yet), what payment processors are available, the kind of POS hardware you want to incorporate, what kind of customer support is offered in Australia, the specific needs of your business, and of course, your budget.

Cafes and restaurant owners should consider these specific restaurant POS system features:

  • Perishable Inventory Management: To optimize your inventory and cut wastage, an inventory management system that can handle perishable inventory.
  • Menu Configuration: If you offer a rotating menu or courses, you’ll want a POS system that allows you to update your menu periodically on-location and remotely, whether in real-time or by scheduling updates ahead of time.
  • Ordering Type: Most restaurants will benefit from offering multiple ordering types, including online ordering for takeout and delivery.
  • Delivery Platforms: Most restaurants will also benefit from listing their establishment on popular third-party delivery platforms.
  • Kitchen Management: Depending on your ordering volume, you should consider purchasing a kitchen printer or kitchen display system software (which will reduce recurring costs and is better for the environment.)
  • POS Hardware Needs: Your POS hardware needs will vary depending on the size of your café. Consider how the number of registers and other hardware (such as self-serve kiosks) will affect pricing and how well they all sync up when choosing your POS software provider.

Additionally, restaurant owners should consider built-in marketing features like targeted sales, discounts, and a loyalty program. They should also think about what types of reports they need, such as location-based inventory reporting for multiple establishments/franchise locations.

Which Australian Restaurant POS System Is Right For Your Business?

The best POS system for your restaurant comes at the right price for your business size, can help you efficiently manage ingredients and menus, offers payment processing and customer support in Australia, and integrates with a good deal of third-party software providers with solutions available for Australian business owners. You should also get several restaurant POS hardware options.

If you’re interested in more general POS systems, read up on the best POS systems in Australia.

FAQs: Best Restaurant POS Systems Australia

How much does an Australian restaurant POS system cost?

A restaurant POS system in Australia costs 0-600+ AUD/month depending on the number of POS registers you use, the number of locations you own, and the number of software integrations you add to your base monthly plan.

What is the best POS system for a fast food restaurant?

The best POS system for a fast food restaurant is Revel Systems since it has excellent drive-thru functions, a quick-serve POS interface, and franchise management features if you decide to expand.

Square is a good low-cost alternative to Revel Systems for a fast food POS system.

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Nicolette Kier

Nicolette Kier

Senior Staff Writer
Nicolette began writing on small business topics in 2020. After hundreds of hours researching, testing, and assisting small business owners with web building and point of sale software, she is now an expert on all things eCommerce and point of sale. She has a bachelor’s degree in English from the University of Pittsburgh and resides in Pittsburgh, Pennsylvania.
Nicolette Kier
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