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First Data Global Leasing

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First Data Global Leasing (FDGL) Review

Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Date Established
1969
Location
Atlanta, Georgia
Frank Kehl

Frank Kehl

Frank Kehl has been writing about merchant services, payment gateways, and international money transfer services since 2015. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law. After a long and enjoyable career of traveling around the world as an Air Force navigator, he’s comfortably settled down in the wine country town of Paso Robles in California’s scenic Central Coast region. He enjoys reading, photography, hiking, and numerous other outdoor pursuits.
Frank Kehl



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25 Comments

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    Carmen Buller

    Organization Name: PCCS

    This is the worst company for customer service…I didn’t think anything could be worse …It is difficult to get through the prompters and talk with a person and the departments do no communicate with one another. Although the person I talked with was friendly the company is a rip off. We had to pay off a contract we did not sign…I will be talking with my bank to not use this company anymore. I will not recommend this company to anyone in business.

    • Organization Name: PCCS

    This comment refers to an earlier version of this review and may be outdated.

    Special Lambkin

    Organization Name: Caribbean Stove Inc.

    Worst Company A guy came to my store and offer better service cancel my old lease and trapped me in a 6 years lease. I got it reduced to 4 years then i had to spend $2000 hardworking Canadian Dollars just to cancel the processing fee and return the machine in excellent condition. All of this happen in Covid19 when things are already difficult. Don’t switch to this company you will only lose your money.

    1
    • Organization Name: Caribbean Stove Inc.

    This comment refers to an earlier version of this review and may be outdated.

    Lynn Cody

    Organization Name: American Legion Post 161

    Our agreement with FDGL ended as of November 1, 2020 and yet you are charging for an Annual Fee of $10.20. This contract is completed according to my records. Please stop charging this account. It would be VERY helpful to have a phone number, to speak with someone regarding this issue. Thank you for your time regarding this.

    • Organization Name: American Legion Post 161

    This comment refers to an earlier version of this review and may be outdated.

    Jessica Dinsmore

    Hi Lynn,

    You’ll definitely want to get in touch with First Data directly. We have no affiliation with them so unfortunately, we can’t relay your message. In the Customer Service & Technical Support Q&A section of this post, you can find their phone number as well as instructions on requesting a letter of satisfaction. Good luck to you!

      This comment refers to an earlier version of this review and may be outdated.

      Tammy Lorentz

      Organization Name: Unique fashions Boutique

      I unknownly fell into the trap of FDGL .
      I signed with a promise I could cancel anytime without penalty just return my terminal and even under code of conduct this company will not willingly just cancel.
      I have been fighting for over a month with them to take their terminal back. Price was suppose to be $49 a month it was double and then some. When visa changed interchange rates I went in under code of conduct they still refuse under a mince of words. DO NOT FALL PREY TO THIzs COMPANY!!

      • Organization Name: Unique fashions Boutique

      This comment refers to an earlier version of this review and may be outdated.

      Jennifer

      Organization Name: Stateline Animal Control Inc.

      Not sure how these people can be in business anymore, especially with all of these horrible reviews. Got tricked into a lease, had no idea I couldn’t cancel for 3 years!!! Or if I returned my machines I had to pay for the rest of the lease. I had a base in my office and then (2) mini’s for the service techs to run payments in the field. I had to also purchase a $30/month Wifi package to run the mini’s in the field, and the Wifi never worked! For (3) years i had to pay for the (2) mini and Wifi for them and was never able to run a payment in the field! So now it comes time to FINALLY return them and of course I can’t speak to an actual person on the phone. Three hours into a frustrating situation trying to speak with someone to return these machines and make sure my card doesn’t get any additional fee’s charged.

      1
      • Organization Name: Stateline Animal Control Inc.

      This comment refers to an earlier version of this review and may be outdated.

      Meliza Vargas

      Organization Name: Mvaesthetics

      The worst company ever they charge the double of money, lease term are crazy I will never business with this company again. Save some headaches never do it! They are dishonest. I try to send my equipment back they will take it but they will keep charging double the money.

      1
      • Organization Name: Mvaesthetics

      This comment refers to an earlier version of this review and may be outdated.

      Unhappy business owner

      Organization Name: Small business owner

      If you are reading this to decide if you should work with this company…DONT DO IT. Period. Crooks that make your customers pay them and the sales rep only cares about his commission quota not you. Poof he disappears after signing you up. You can’t charge for credit card fees you can only give a discount for cash sales thanks for telling me that. I sent my machine back and they said they didn’t get it. Again crooks looking to make money off you, nothing else . The only customer service you will see is when you sign up,

      1
      • Organization Name: Small business owner

      This comment refers to an earlier version of this review and may be outdated.

      Laura

      Organization Name: Benchwarmers/Hudat LLC

      This is the worst company I have ever had to deal with. When Hurricane Harvey came through and devastated my town and wiped out my business, I called them that I am no longer in business and the Hurricane took the equipment, they would not stop the contract. Here I am 3 years later and called again and they still wouldn’t budge. I wish I had read reviews before signing with the con artist lady that came in and sold me on this POS company!

      1
      • Organization Name: Benchwarmers/Hudat LLC

      This comment refers to an earlier version of this review and may be outdated.

      Tammy Reymos

      Organization Name: Escape Salon & Spa

      I have dealt with First Data for 11 years, small business owner. And during this Covid19 crisis First Data can defer payment for 2 months at which will be added to end of lease, BUT after that if payment is not received they will put you in collections. Now payment is for leasing of the credit card machine ONLY, at which time we cannot use due to we are not allowed to work. I have spoken to BANK OF AMERICA and they could not believe that that was there procedure. Wanted to get out of lease and they told me I would have to return machine with a $2235.00 payment breaking my lease agreement. Just cant imagine a leasing company so empathic towards us small business people trying to survive. DO NOT RECOMMEMD…………

      • Organization Name: Escape Salon & Spa

      This comment refers to an earlier version of this review and may be outdated.

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