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First Data Global Leasing (FDGL) Review

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First Data Global Leasing (FDGL) Review

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Date Established
1969
Location
Atlanta, Georgia
Frank Kehl

Frank Kehl

Frank Kehl has been writing about merchant services, payment gateways, and international money transfer services since 2015. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law. After a long and enjoyable career of traveling around the world as an Air Force navigator, he’s comfortably settled down in the wine country town of Paso Robles in California’s scenic Central Coast region. He enjoys reading, photography, hiking, and numerous other outdoor pursuits.
Frank Kehl



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20 Comments

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    Jennifer

    Organization Name: Stateline Animal Control Inc.

    Not sure how these people can be in business anymore, especially with all of these horrible reviews. Got tricked into a lease, had no idea I couldn’t cancel for 3 years!!! Or if I returned my machines I had to pay for the rest of the lease. I had a base in my office and then (2) mini’s for the service techs to run payments in the field. I had to also purchase a $30/month Wifi package to run the mini’s in the field, and the Wifi never worked! For (3) years i had to pay for the (2) mini and Wifi for them and was never able to run a payment in the field! So now it comes time to FINALLY return them and of course I can’t speak to an actual person on the phone. Three hours into a frustrating situation trying to speak with someone to return these machines and make sure my card doesn’t get any additional fee’s charged.

    1
    • Organization Name: Stateline Animal Control Inc.
    Meliza Vargas

    Organization Name: Mvaesthetics

    The worst company ever they charge the double of money, lease term are crazy I will never business with this company again. Save some headaches never do it! They are dishonest. I try to send my equipment back they will take it but they will keep charging double the money.

    1
    • Organization Name: Mvaesthetics
    Unhappy business owner

    Organization Name: Small business owner

    If you are reading this to decide if you should work with this company…DONT DO IT. Period. Crooks that make your customers pay them and the sales rep only cares about his commission quota not you. Poof he disappears after signing you up. You can’t charge for credit card fees you can only give a discount for cash sales thanks for telling me that. I sent my machine back and they said they didn’t get it. Again crooks looking to make money off you, nothing else . The only customer service you will see is when you sign up,

    1
    • Organization Name: Small business owner
    Laura

    Organization Name: Benchwarmers/Hudat LLC

    This is the worst company I have ever had to deal with. When Hurricane Harvey came through and devastated my town and wiped out my business, I called them that I am no longer in business and the Hurricane took the equipment, they would not stop the contract. Here I am 3 years later and called again and they still wouldn’t budge. I wish I had read reviews before signing with the con artist lady that came in and sold me on this POS company!

    1
    • Organization Name: Benchwarmers/Hudat LLC

    We've done in-depth research on each and confidently recommend them.

    Tammy Reymos

    Organization Name: Escape Salon & Spa

    I have dealt with First Data for 11 years, small business owner. And during this Covid19 crisis First Data can defer payment for 2 months at which will be added to end of lease, BUT after that if payment is not received they will put you in collections. Now payment is for leasing of the credit card machine ONLY, at which time we cannot use due to we are not allowed to work. I have spoken to BANK OF AMERICA and they could not believe that that was there procedure. Wanted to get out of lease and they told me I would have to return machine with a $2235.00 payment breaking my lease agreement. Just cant imagine a leasing company so empathic towards us small business people trying to survive. DO NOT RECOMMEMD…………

    • Organization Name: Escape Salon & Spa
    Katie Thornton

    Organization Name: Mystic Treasures Massage,

    Horrible customer service. I told the representative that I am non longer making any money due to the current events and told him I want to cancel the service. I advised them i no longer accept cards. They then told me this and just kept repeating it “You do understand you are under a 36 month lease”. I told them yes but I cannot pay it. I do not have my office anymore and have to close down the business pretty much. The representative did not care. Please stay away from this company. They are terrible. Horrible company with 0 remorse for what is going on in 2020.

    1
    • Organization Name: Mystic Treasures Massage,
    Blake Thornton

    Organization Name: Centsible Auto Sales

    Got roped into a stupidly expenisve lease with this company through a fly by night CC processing company. Company that I signed up with evaporated but my lease is here to stay. Tried to cancel wouldnt let me verify any information, cannot get a human automated system hangs up on you any time you don’t have information that “matches”lease buy out is 10x actual cash value of equipment. lease payment for 5 years is about equal to buying the equipment every monthbut the worst is they won’t work with you or talk to you or even help you with a problem.Id rather work with the mafia than with FDGL

    1
    • Organization Name: Centsible Auto Sales
    Matthew Cruz

    Id leave a zero if I could. I’ve been transferred 4 times and hung up on while i’m trying to cancel this awful lease i was scammed into. As a new business owner I had no clue and now i’m in shock of how bad of a scam this business is!! DO NOT USE!!!

    1

      This comment refers to an earlier version of this review and may be outdated.

      Rachael Solem

      Organization Name: Irving House Corporation

      In May of 2017 I was sold a five year contract for merchant services. The salesman was actually on my property, knowing full well it is a lodging property, and we discussed the difference between lodging and retail with regard to credit card machines. I signed the contract, committing our company to monthly payments for the lease of the machine. I could cancel the service, but not the lease! When the machine arrived, I could see it was not the right machine, and in fact, I could not get a lodging program in it. I canceled the contract, but the lease remains in force, so this $100.93 is taken from my account every month. There is NO customer service, and apparently no way out of this, except to pay a lump sum for the remaining 18 months (as of September 2019) which amounts to $128.50 per month!!! How does that math work out? It’s a rip off pure and simple. Do NOT use this company for ANYTHING!!!

      • Organization Name: Irving House Corporation

      This comment refers to an earlier version of this review and may be outdated.

      ANA

      Organization Name: Rangel Enterprises Management

      Hello! I wish I had seen all this review about First Data before my Boss signed a 4 year lease.
      She kept insisting that she did not signed a contract and that she returned the crappy equipment. I never saw the contract but just looking at all the reviews and “horror stories” I see why she can not make them stop charging the bank account. It is sad too because that Restaurant is not doing well Financially. When the Restaurant closes will she still have to pay the monthly “lease?”

      • Organization Name: Rangel Enterprises Management

      This comment refers to an earlier version of this review and may be outdated.

      Dakota Fillet

      Hi Ana,

      I’d encourage her to request a copy of the signed contract to better understand what she may (or may not!) be obligated to pay.

        This comment refers to an earlier version of this review and may be outdated.

        randy colter

        Organization Name: 3 Brothers Auto Clinic

        Can we give them a zero!!!!! I returned my machine last year in May….they said I had to pay the entire amount and the last payment would come out in Mar this year… Well guess what the payment came out in April. I called the company and the representative said the return departure does not coordinate with the billing department (What!!!!) Is it the same company? If you rent these machines from them you might as well throw your money in the toilet. That is where I think of their customer service.Very dissatisfied customer.

        1
        • Organization Name: 3 Brothers Auto Clinic

        This comment refers to an earlier version of this review and may be outdated.

        Andrew Messiana

        Organization Name: tobacco galore

        this is the worst company to deal with do not do a lease don’t wast your time getting a clover pos worthless its a total scam and the rates are over priced!!! they gave me a rate in writing and when i got my bill it was twice as much as i was paying before, the pos has no real pos functions its just a electronic cash register easiest way to explain it.

        1
        • Organization Name: tobacco galore

        This comment refers to an earlier version of this review and may be outdated.

        Dustan A Jones

        Organization Name: dba Sunburg Sportsman's Cafe

        I am being charged on my account for a machine lease and fees. I don’t have a machine and I don’t use your company for processing. Please remove my name from your billing.

        • Organization Name: dba Sunburg Sportsman's Cafe

        This comment refers to an earlier version of this review and may be outdated.

        Jessica Dinsmore

        Hi Dustan,

        You’ll definitely want to contact First Data Directly, and also contact your bank immediately. Merchant Maverick has no ability to cancel any erroneous payments being deducted from your account by First Data. I wish we could! Good luck to you!

          This comment refers to an earlier version of this review and may be outdated.

          We've done in-depth testing of each and confidently recommend them.

          David Colligan

          Organization Name: Sierra Mechanical

          I got signed into a contract with these parasites for merchant services touting what a great low rate and how much money I was going to save was told they were going to give me the terminal for free and then come to find out that I’m signed up to a lease for $45 a month also my contract said no termination fees and when I went to cancel it I was told that I’m not getting charged a termination fee but I’m being charged an early cancellation fee which happened to be basically the payments for the term of the four-year contract that I supposedly could cancel anytime I now use Heartland payment systems and I’m thoroughly happy and wish I would have started with them in the beginning

          1
          • Organization Name: Sierra Mechanical

          This comment refers to an earlier version of this review and may be outdated.

          Stephen Chung

          Organization Name: Best Beauty

          THE Worst company EVER!!!!! I dealt with many company and FDGL is the worst ever! (probably worst in the history of mankind) First, Eliteglobal tricked me into signing 4 years of terminal lease contract instead of 2 years (which I was told that it will be two years) and they paired me with FDGL to pay them $151 every month for the lease terminal. That’s like $7200 for a crappy terminal!! Two years of that payment wasn’t bad with low rate. But after about an year the rate increased and increased to the point where I couldn’t take it anymore. I quickly switched the merchant service but I had to keep on paying the $151. I returned the terminal equipment to them and waited until the lease was over. However, now they are telling me that they never received the terminal and I ended up paying extra $700. If you are a small business owner and have to choose merchant service or terminal leasing company, NEVER, I mean NEVER, go through with First Data or First Data Global Leasing. They will trick you and rip you OFF. They are like parasites!! At the end, I basically paid $8000 to get this nasty parasite of from my business.

          1
          • Organization Name: Best Beauty

          This comment refers to an earlier version of this review and may be outdated.

          Michelle Angulo-Pacheco

          Organization Name: Image Dance Company

          This company has committed fraud on me and has not made no effort to correct anything. I signed a contract in 2011 for X services — (when I first started accepting credit cards for my small business) and I found out a year later, I was being charged for a leasing of equipment. I called in and was irate with the salesman that fraudulently signed my name on extra pages which I did not sign. I have proof of the paperwork. Customer Service said they would assist me and stop all fees. At that point, I stopped receiving paper forms but fees were not stopped completely. I could go into much detail, but the fact is, they do not make attempts to end leases, make amends for bad and dishonest employees nor make corrections.

          1
          • Organization Name: Image Dance Company

          This comment refers to an earlier version of this review and may be outdated.

          Yvonne Caroon

          Organization Name: Bobb's Burgers

          I just opened my restaurant and the lease was explained to me, but the up front cost was not. I just got hit with a $280 bill for upfront sales tax. This is very damaging to a small business like mine. I’m not happy and will be reporting this to the BBB.

          • Organization Name: Bobb's Burgers

          This comment refers to an earlier version of this review and may be outdated.

          Blair Nagel

          Organization Name: Catonsville Dog Co

          This is the WORST company I have ever dealt with. I have been double billed FOR 4 YEARS. You call and get transferred and then cut off. NO ONE knows what they are doing. A man came to my shop and replaced our machine and told me he could give me a better deal and would cancel the original lease and that started me being billed for both. At one point I spoke to someone there who said they could see the problem and they would refund me $200 a month for 4 months. I received one refund and that was it. When I called them AGAIN they said he no longer works there. The lease has expired and they just deducted two more annual fees from my account. I have placed a complaint and contacted an attorney. DO NOT DEAL WITH THIS COMPANY

          • Organization Name: Catonsville Dog Co

          This comment refers to an earlier version of this review and may be outdated.

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