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CardConnect Review

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Date Established
2006
Location
King of Prussia, Pennsylvania
Frank Kehl

Frank Kehl

Frank Kehl has been writing about merchant services, payment gateways, and international money transfer services since 2015. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law. After a long and enjoyable career of traveling around the world as an Air Force navigator, he’s comfortably settled down in the wine country town of Paso Robles in California’s scenic Central Coast region. He enjoys reading, photography, hiking, and numerous other outdoor pursuits.
Frank Kehl



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30 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    david

    Organization Name: cew

    I have been with First Data for many years and since it became Cardconnect have had all kinds of problems with their BS fees and getting refunds. I quit using my mobile cell terminal almost 12 months ago and they are still billing me the 9.95 monthly fee. Cant get them to stop or give me the promised reunds.

    • Organization Name: cew
    Jon

    Organization Name: ChowCow

    Terrible service. I requested a cancel of our account in writing and they proceeded to not cancel and then charge us over $100 in fees. I requested that they refund them and they agreed, then proceeded to not follow through, not call or email back, and basically stonewall me. I’ve probably tried calling 20+ times over the past few months and I can’t even get our rep to answer or call back anymore. Avoid at all costs.

    1
    • Organization Name: ChowCow

    This comment refers to an earlier version of this review and may be outdated.

    Michael

    Resending this because i though i can rate 0 stars but i cant so minimal amount of stars. Horrible horrible company. You are not a cared for customer just an account for their access to charge frivolous fees. This is the worst type of company you can think of. Do not fall into this web.

    1

      This comment refers to an earlier version of this review and may be outdated.

      Robert Bunkley

      Organization Name: Atlantic Pro Divers

      Had to call my attorney to get my money from a deposit. Sometimes takes weeks to get dailey cash outs. Worst customer service ive ever seen. In my opinion they are crooks. seeking further legal action against these crooks for breach of contract and damages

      1
      • Organization Name: Atlantic Pro Divers

      This comment refers to an earlier version of this review and may be outdated.

      Christy Mulert

      Organization Name: Tails and Trails Pet Boarding

      They are awesome getting you up and running, BUT if you have to call their customer service line, DO NOT EXPECT to be helped without a 45 minute or more hold time. Horrible customer service and overpriced equipment. DO not go with them or sign any contract.

      1
      • Organization Name: Tails and Trails Pet Boarding

      This comment refers to an earlier version of this review and may be outdated.

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