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Global Payments Review

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Date Established
1967
Location
Atlanta, Georgia
Frank Kehl

Frank Kehl

Frank Kehl has been writing about merchant services, payment gateways, and international money transfer services since 2015. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law. After a long and enjoyable career of traveling around the world as an Air Force navigator, heโ€™s comfortably settled down in the wine country town of Paso Robles in Californiaโ€™s scenic Central Coast region. He enjoys reading, photography, hiking, and numerous other outdoor pursuits.



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59 Comments

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    Animesh Bhatia

    Organization Name: Columbus Podiatry & Surgery

    This company is a masterclass scam artist. They will sneak in add-on services and charges to your statements without your knowledge and then insist that these are “mandatory services and charges” per the “regulations” . When you dig deeper to ask what regulations they are talking about, they will remove the charge…Oh, so what happened to the regulations now? The customer service reps have the people skills of car salesmen and it looks like they make a commission from whatever additional charges they can fleece off of customers. My so-called ‘personal rep’ [Name Redacted] is a complete liar and sounds like those phishing random callers claiming they are the IRS.I am a business owner for 25 years and the best advice I can give you is DO NOT WORK WITH THIS COMPANY

    1
    • Organization Name: Columbus Podiatry & Surgery
    Tingsong YAN

    Organization Name: Incroyables

    Global Payments added a 15$ admin fee since 04/2021 to ensure the safety of your account! I chose Global Payments because the campany told me that they were safe, easy and that their price was very competitive. And yet, they raised 50% of their price (From 30$ to 45$ in my case) when most SMEs are suffring from pandemic!

    1
    • Organization Name: Incroyables
    Louise Rose

    Organization Name: Rose Tax & Accounting Service

    I contacted Global Payments yearly regarding my rates. This year I compared rates with Moneres and several other payment companies. I was shocked at the difference in rates, my bill being 153% higher than Moneris’ quote. I contacted Global Payments sales advising that I was looking at changing my company and was interested in their rates. The rates that were provided to me were similar to those of other companies, however my bill statement was significantly higher. The sales rep told me that I was paying way too much and that their fees were much lower. When I finally told her that I was in fact a client of Global Payments and the fees that I was disclosing to her was my recent bill, she advised that the fees that she had quotes was for new clients only. So they lure you in, then hijack you with a 153% hike. wow. I have been with Global Payments for 15 years, and the customer service (which took 4 calls to get a call back) stated that they do not offer price matching and that there was nothing that could be done. There would also be a $75 cancellation fee. She was considerably snotty and definitely did not value my business as she dismissed me in a blink. I would NOT recommend anyone to go with this company big or small. On my statement it also stated a $0.15 per transaction for interact, however when I did the math it comes out to $0.18. per transactions. I cannot recommend staying away from t his company any stronger. I have yet to receive the email for cancellation and will likely have to make yet another phone call to them.

    1
    • Organization Name: Rose Tax & Accounting Service

    This comment refers to an earlier version of this review and may be outdated.

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