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Start QuizKORONA POS is ideal for small business owners looking for a system designed with niche industries in mind. While it's affordable and has excellent customer support, limited integrations may prove to be an issue.
Total Rating | 4.4 |
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Pricing4.9 | |
Ease Of Use4.1 | |
Features3.7 | |
Customer Service5.0 | |
User Reviews4.4 |
Pricing Range
$59-$69/monthContract
NoneEquipment Cost
Contact for quoteKORONA is an affordable and customizable POS that has specialized features for several niche business types, including liquor stores, vape retailers, cannabis dispensaries, and businesses that sell tickets to events. KORONA can accommodate nearly any major payment processor and supports a variety of hardware options as well.
That said, there are still some unfortunate holes in its offering that keep it from being one of the best POS systems for small businesses. KORONA’s inventory capabilities are limited, as are its software integrations, and its somewhat outdated interface is less than intuitive. Certain industries, including restaurants, service-based businesses, and businesses with complex retail needs, will find KORONA POS lacking.
Table of Contents
Pricing4.9 |
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Software Plans 5.0 |
Hardware Options 4.5 |
Payment Processing Fees 5.0 |
KORONA POS received a near-perfect score from us in terms of pricing, thanks to its affordable software plans, month-to-month billing, and free trial.
KORONA POS Plans | Price | When To Use |
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KORONA POS Core | $59/month | Basic business operations |
KORONA POS Retail | $69/month | Advanced inventory needs |
KORONA pricing is billed month-to-month, but you can receive one free month if you are billed annually.
KORONA POS has a generous free trial that lets you test the system for as long as you want before you make a purchasing decision. The trial version has limited functionality, however; for example, it limits you to 30 transactions per day.
KORONA offers the following features under each of its POS plans.
The Core plan offers:
The Retail plan includes everything in Core, plus:
KORONA POS Extra Costs | Price |
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KORONA Food | $10/month/terminal |
KORONA Plus | $20/month/terminal |
KORONA Invoicing | $10/month/terminal |
KORONA Ticketing | $50/month/gate |
KORONA Franchise | $30/month/franchise |
KORONA Integration | $45/month/ticket |
Optional add-on modules you can purchase in addition to your Core or Retail package include ticketing options, invoicing, and more.
Features3.7 |
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Register Features 4.0 |
Multichannel Sales 2.8 |
Store Management 4.4 |
Niche Features 3.4 |
The KORONA POS feature set is pretty solid, though we had to deduct some points from its score in this area, as the software is missing certain retail features, such as multichannel selling.
KORONA POS Features | Availability |
---|---|
Multi-Store Support | |
Contactless Payments | |
Multi-Channel Selling | With integration |
Gift Cards | |
Customer Loyalty | |
Marketing Tools | |
Online Ordering | With integration |
Inventory Management | |
Reporting | |
Menu Management | |
Delivery Management | |
EBT Acceptance | |
Employee Management | |
Text Messaging |
As follows are some of the features that come with KORONA POS.
Ease Of Use4.1 |
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Initial Setup 5.0 |
Customization 4.0 |
Everyday Use 3.2 |
Overall, KORONA is reasonably straightforward to use, once you set up the system and get used to it.
The KORONA POS interface is a little outdated but mostly self-explanatory and the company includes a convenient online manual that covers setup and other functions. The POS’s main screen is highly customizable. You can list different features (discounts, customer groups, etc.) in the sidebar, and you can rearrange and select the quick keys that appear front and center on your POS. All of those changes must be made in the back office.
Overall, I like KORONA’s simple, customizable interface and only noticed a few issues. For example, I was disappointed by the available inventory management features — specifically, there aren’t any features for including and tracking product variables.
All in all, the software earned an imperfect, but higher-than-average score from us for Ease of Use.
Customer Service5.0 |
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Personal Support 5.0 |
Self-Service 5.0 |
For a “budget” POS, KORONA offers excellent customer support, earning them a perfect score from us in this area.
KORONA POS Customer Service | Availability |
---|---|
Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
KORONA provides multiple channels of support, which are included in all subscriptions:
Note that for payment processing support with KORONA, you will have to contact your chosen payment processor.
KORONA describes itself as “processor agnostic” as it supports a wide range of payment processors and gateways. Some of these include:
KORONA’s processing choices support a range of payment processing models, including flat-rate, interchange-plus, cash discount, and others. These options also include high-risk payment processors.
KORONA POS does not require any contract, and you can stop using KORONA anytime without incurring early termination fees. KORONA billing is month-to-month unless you commit for a full year in exchange for a free month of service.
KORONA offers the option to purchase your hardware outright, but it also has leasing options. Generally, we do not recommend leasing your POS hardware since the hardware lease itself enters you into an expensive, long-term contract.
User Reviews4.4 |
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Customer Feedback 4.0 |
Review Site Aggregate 4.6 |
KORONA reviews are mostly positive across software review websites, earning KORONA a strong User Reviews score according to our rating rubric. However, there are not a very large number of KORONA POS reviews altogether. Here’s how KORONA fares across the web:
Here are some negative observations mentioned in user reviews of KORONA:
As follows are some positive things people have to say about KORONA:
Since KORONA can work with a variety of processors, hardware vendors, and industry-specific integrations, your initial setup will naturally take longer than that for an all-in-one system like Square or Clover, and your learning curve will be steeper.
The exact setup steps vary depending on which processor and hardware you choose, but it’s easy to activate a new account on KORONA’s website. Simply click “Start Trial” and fill in basic information about your business to get started.
Lightspeed Retail is a leading KORONA POS alternative for retailers that don’t mind paying a little more per month in exchange for a deeper feature set that includes built-in eCommerce and more extensive inventory management. Lightspeed doesn’t have built-in features for ticket-selling and regulated industries, however, so if your business belongs to one of those specific industries, KORONA might be a better fit.
KORONA POS Review Summary | |
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Pricing Range | $59-$69/month |
Choose If You Need |
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KORONA is a good POS solution, though I still see room for growth. In the future, I’d like to see continued improvement in inventory management features and a native online ordering platform. It would also be nice to see a wider selection of pre-built integrations.
However, that doesn’t mean that KORONA is without its perks. The software comes with decent built-in functionality and the reporting options are excellent. There is certainly a solid foundation with its high level of customization and strong customer service. If you check out the software and find that you can work around the areas where KORONA lags, the software might very well be a bargain for you — especially if your business belongs to one of the specific industries that KORONA caters to, including sellers of alcohol, cannabis, and admission tickets.
If KORONA sounds like a good solution for your company, I recommend you try the software for yourself. There’s no commitment required, and your trial lasts as long as you please.
We evaluate and test each software system that we review at Merchant Maverick, placing special emphasis on certain key software characteristics in order to generate our granular product ratings.
For retail POS software in particular, we have a 62-point rubric we use to evaluate the system in terms of its pricing, ease of use, features, and user reviews. These points are based on attributes relevant to the retail POS niche—such as the availability of features like purchase ordering, customer-facing displays, BOPIS (buy online, pick up in-store), and others.
Our rating system also takes into account attributes that are desirable for POS systems and cloud-based software in general, such as the availability of monthly pricing plans, free trials, and transparent software contracts.
The Merchant Maverick Seal of Approval 🏆
KORONA POS
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see KORONA POS for yourself.
The Merchant Maverick Seal of Approval 🏆
KORONA POS
|
---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see KORONA POS for yourself.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.
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