6 Best Coffee Shop POS Systems To Buy In 2023

If you don’t use any integrations or add-ons, TouchBistro is $69/month for one register, billed annually. The Dual plan includes two user licenses and costs $129/month. The Team plan includes five user licenses at $249/month, and the Unlimited plan includes unlimited user licenses at $399/month.

TouchBistro pricing is mostly for the POS core feature set. The best TouchBistro add-ons for coffee shop owners include:

• Online Ordering: $50/month
• Gift Cards: $25/month
• Loyalty: $99/month
• Marketing: $99/month

The company also charges a $200 setup fee that includes hardware setup and a software walkthrough.

TouchBistro has an excellent online ordering and loyalty program, giving coffee store owners the ability to create their own custom-branded web app that looks just like a mobile app.

TouchBistro’s loyalty program allows you to create milestones for dollar discounts, percentage discounts, and free items so that customers can decide whether to save or use their points. Plus, customers can get birthday gifts.

Your patrons can sign up for your loyalty program on their own through your web app or while they’re ordering in-store and redeem points on in-person and online orders. You can apply your loyalty program across all your locations if you end up branching out.

TouchBistro loyalty program setup.

Coffee shops that provide one-time or repeat coffee supplies or catering for events like community meetings or business conferences will appreciate these unique TouchBistro features:

• Customer Accounts: Companies can consistently get their coffee and pay all at once or add credits to their account before your shop provides ingredients/services
• Catering Setup & Details: Your online ordering page can double as a catering quote system and order scheduler. You decide how far in advance someone should request catering and enter order notes.
• Delivery Management: Set different delivery zones and delivery service fees based on how far an area is from your coffee shop.
• Partial Payments: Require a deposit before committing to one-time or repeat catering.
• On-Location Sales: With TouchBistro’s hybrid online-offline capabilities, you can sell bags of coffee, pastries, and merch during events. That way, your catering menu can also work as a sampling menu!

TouchBistro catering house accounts.

Back at your coffee house, baristas get upselling reminders in real-time as customers add to their orders. If you purchase a POS with a customer-facing display, customers can see upsells on their end as well.

TouchBistro countertop iPad POS, iPad stand, handheld iPad POS, cash drawer, card reader, and receipt printer.

TouchBistro runs on iPads and iPad Minis, which you may source yourself or purchase from TouchBistro.

TouchBistro also supports hardware from third-party suppliers such as Chase Payments Solutions (formerly Chase Merchant Services), Square, Star Micronics, Verifone, and Epson.

Check with TouchBistro before purchasing any hardware to make sure the hardware models are compatible with TouchBistro software. Alternatively, you can contact TouchBistro for a quote on hardware and make your purchases through the POS company.

TouchBistro offers integrated payment processing through TouchBistro Payments (powered by Chase) with cost-plus pricing. You have to contact the company to get a quote.

TouchBistro integrates with multiple other payment processors and gateways, including Moneris, Square, Worldpay, TSYS, etc.

TouchBistro gives you monthly and annual contract options. The company does charge an early termination fee if you cancel your plan early, so consider a shorter plan until you’re sure TouchBistro is the right POS option for your café.

If you do end up canceling your plan, you must send a written notice to TouchBistro at least 30 days before the end of your subscription term, or you’ll automatically be charged for another term.

Square plans start at $0. Single-location businesses can use Square’s free retail and restaurant apps on an unlimited number of POS systems.

If you have multiple locations or want to add on advanced inventory or employee management, you’ll pay $60/location/month. Each location includes one POS device license. You’ll pay an extra $40/device/month on paid plans.

On the free plan, the Square KDS (kitchen display screen) app, installed on an iPad, costs $20/device/month. On the paid plan, you get an unlimited number of KDS for no extra cost.

Square also offers these popular add-ons:

• Loyalty: Starts at $45/month
• Email Marketing: Starts at $15/month
• Payroll: Starts at $35/month plus $5/employee

Square’s best features are completely free for all users, which positions Square as a uniquely affordable POS provider. These features include:

• In-Person Sales: Create a custom, intuitive ordering flow so baristas can serve customers fast; save cards on file so customers can checkout even faster when they’re in a rush
• Online Sales: With a free Square online ordering website, you can sell online for in-store pickup, local delivery, and shipping; Square is also synced with your Google Business profile so customers can find and order from your business when they search for local coffee shops
• Coupons & Discounts: Manually generate coupon codes and discounts for customer groups (or general codes for all customers) to use in-store or online
• Event & Subscription Sales: Sell appointments as event tickets; sell subscriptions with limited subscription settings and saved cards

Square coffee POS online ordering website.

While Square lacks built-in perishable ingredient tracking, Plus plan features have good inventory tracking. Once an item runs out, Square’s inventory tracker will auto-86 that menu item so that no customer tries to buy something you no longer have in stock. You’ll also get low-stock alerts to minimize instances where you run out of a customer’s favorite pastry or flavor shot.

Square handheld POS system, Square Register, and Square iPad stand.

You can use the Square For Restaurants POS app on most iPads.

To take payments, you’ll need at least a first-generation Square Card Reader, which costs $49, or the newly released second-generation card reader at $69. This will allow you to take chip and tap card payments, mobile wallet payments, and digital payment apps, such as Apple Pay and Google Pay.

Countertop POS options include the all-in-one Square Register with customer-facing display ($799) and Square Stand for iPad ($149, not including iPad).

Square’s built-in payment processing is included at a flat rate of 2.6% + $0.10 for all in-person transactions and 2.9% + $0.30 on all online orders.

You cannot integrate Square with any other payment processor.

Square has a month-to-month contract that you can cancel at any time with no penalty. The company also has a great hardware warranty that applies whether you buy your hardware from Square or from a third-party seller.

The pricing above is available if you purchase your Clover hardware upfront from Clover.com.

If you decide to pay for your Clover hardware over time, you’ll be charged one monthly fee for your Clover hardware/software package. Monthly pricing for both your software and hardware is the following:

• Counter Service Restaurant: $100/month-$190/month
• Table Service Restaurant: $160/month-$310/month

We strongly discourage paying monthly for your hardware since you don’t actually own your hardware while using it, and in general, you end up paying more over time. We recommend a small business loan or line of credit if you can’t pay for your POS hardware upfront or find a Clover merchant services provider that allows you to finance equipment.

We recommend the counter service plan for most coffee shops unless you have a sit-down restaurant component.

Clover’s built-in feature set includes a free online ordering site and an easy connection to your Google Business profile. Since many people find coffee shops by searching “coffee shops near me,” people near you will find your shop and menu. Then, they can order directly through Google, which eliminates the number of steps people have to take to get a good cup of coffee.

Clover also offers a unique restaurant loyalty rewards program that essentially works as your custom-branded mobile app, without the huge price tag involved with creating and maintaining one.

With your custom app, you can also create custom loyalty points settings. You can decide which items customers get points on, whether you want points to be redeemed on certain items or a certain dollar/percentage discount, and schedule special limited-time loyalty offerings.

On the customer side of the app, customers who order ahead online can set up their order preferences, easily reorder past items, and set up a linked payment method so they can autopay at checkout. Customers get reminders on their app and at the register about redeeming loyalty points.

Clover coffee POS system loyalty program.

Clover also has a great app store with hundreds of apps that are compatible with your Clover hardware and online ordering suite. Business owners who want to teach coffee roasting or latte art classes, collaborate with local artists to host a class at your shop (such as a candle-making workshop), or rent out their venue can install one of several Clover ticketing apps.

If you want to offer free events to draw potential customers to your shop, such as an open mic night, you can “sell” free tickets for people to RSVP. Those who RSVP in advance could even get a discount on their purchase, which may encourage them to definitely show up on the day of the event.

Clover countertop POS system, handheld POS system, barcode scanner, cash drawer, and card reader.

Individuals who purchase their POS hardware upfront from Clover.com will pay the following prices:

• Clover Go is $49; small Bluetooth card reader that you can connect to a smartphone to take payments
• Clover Flex is $599; handheld POS terminal for tableside servers to take orders, accept payments, and print receipts
• Clover Mini is $799; compact countertop POS device for coffee shops to take orders, payments, and print receipts
• Clover Station is $1,699 (Clover Station Solo) or $1,799 (Clover Station Duo); full-size countertop POS system and optional customer-facing display to take orders, payments, fire orders, and print receipts

We recommend the Clover Go for small businesses and the Clover Mini for coffee shops with a small counter. The Clover Station paired with a customer-facing display, will help reduce barista (and customer) errors, as customers can verify their order before paying.

Clover offers a variety of hardware accessories, such as kitchen printers, barcode scanners, and cash drawers. Pricing for these things will vary depending on what hardware you already have and your software plan.

If you purchase your Clover hardware, software, and merchant services from a Clover reseller, your hardware costs may vary from the pricing listed above.

If you purchase your Clover hardware and software plan upfront from Clover.com, you’ll get the following flat-rate payment processing:

• Card-Present Transactions: 2.3% + $0.10 per transaction
• Card-Not-Present Transactions: 3.5% + $0.10 per transaction

Card-not-present transactions include any phone order, third-party ordering platform order (such as Grubhub or Order With Google), online order on your own website, manually-keyed-in card payment, and any form of payment that is not a swipe/chip/tap card payment, cash, or check.

If substantial sales at your coffee shop come from online orders, choose a different payment processing provider. Also, if you generate high sales volumes every month, consider a payment processor with an interchange-plus pricing model, which is much more affordable for high-volume businesses.

Individuals who purchase their Clover hardware and software from Clover.com will have to choose between 36-month and 48-month contracts, with early termination fees if you cancel your Clover subscription early.

Check out our list of the best Clover resellers to find a Clover hardware provider with the best contract terms and payment processing rates.

You can’t use your Clover hardware with any other POS software, sell your Clover hardware, or transfer ownership of your hardware in any way, making your Clover devices useless if you want to stop using Clover POS software.

Most coffee shops will only need one of these two plans:

• Starter: $69/month; includes core checkout functions, a menu manager, a floor planner, and a loyalty program
• Essential: $189/month; includes online ordering, advanced inventory management, multilocation management, and tableside ordering

You’ll need to get a custom quote for Lightspeed products like Lightspeed Subscriptions and third-party software integrations like dedicated employee management software.

Lightspeed’s most unique inventory management features include the ability to:

• Ingredient-Level Tracking: Build products out of individual ingredients with ingredient-level inventory tracking and auto-86ing included, so you never sell an item you don’t have the ingredients for.
• Suppliers: Add suppliers and associate them with certain products. Add purchase order emails for suppliers that accept emails and links to supplier ordering websites if email purchase orders are not accepted.
• Automated Purchase Orders: Set up and automate recurring purchase orders and automated single purchase orders when stock falls below a certain level. Update all stock automatically when you mark an order as received.
• Stock Rules: Create stock rules that send low-stock notifications, purchase order emails to vendors who take email purchase orders, and links to supplier ordering pages in notifications for vendors that do not accept email purchase orders.
• Stock Movements: Monitor stock movements within single or multiple locations. Monitor product expiration dates, damaged items, stock counts, stock transfers between locations, and more to get an idea of where you’re losing money and how to optimize your menu.

Lightspeed coffee POS system automated purchase ordering.

For the front of house, Lightspeed Restaurant’s quick-serve POS interface includes a streamlined menu and allows baristas to take orders and payments at the same time, attaching the order to a customer’s name to be called out when their coffee is ready. You can also convert a quick-serve POS to a self-serve kiosk when you’re short-staffed.

Another one of Lightspeed’s unique features is its integration with Lightspeed eCommerce, a self-contained restaurant/retail online ordering website builder. The website builder includes a beautiful customizable template, integrations with your online menu and third-party delivery platforms, and a reservation app. You can also sell retail items and subscriptions for pickup, local delivery, and shipping.

The reservation app could be a great tool for renting out your venue for special events.

Lightspeed Restaurant software on iPad, cash drawer, receipt printer, and kitchen printer.

Lightspeed Restaurant hardware is all iPad-based. Similar to Revel, hardware options may include a countertop POS with a customer display, standalone iPads for tableside ordering, and/or iPad kiosks for self-ordering. Lightspeed’s KDS is also iPad-based.

You may purchase your own iPads or through Lightspeed at $329 per device. The iPad stand costs $199, the kitchen bump bar costs $199, the cash drawer costs $129, and the kitchen printer costs $299.

It’s important to purchase your card reader (Lightspeed supports Verifone products) from Lightspeed to make sure your Lightspeed Payments account is configured correctly with the hardware.

We advise contacting Lightspeed to get a custom quote on a hardware bundle.

Lightspeed has its own processing program, Lightspeed Payments. Its fees are 2.6% + $0.10 for card-present transactions and 2.6% + $0.30 for card-not-present transactions for business owners on the Starter and Essential plans.

If you sign up for the Premium plan, you’ll get a custom payment processing rate, which should be lower than the rate offered on lower-level plans.

Lightspeed Restaurant has monthly and annual plans. Monthly plans are much more expensive, but Lightspeed also charges an early termination fee if you cancel your contract early. Consider this when you’re signing up for a Lightspeed subscription.

If you purchase your POS hardware from Lightspeed, you must verify that you have received it within five business days or you won’t qualify for the hardware warranty. The warranty is 14 days for Apple products and 30 days for all other products.

Toast offers a $0 down, pay-as-you-go Quick Start Bundle plan. While you pay nothing in subscription fees, you will pay a lot in payment processing fees. You can also only have one or two POS terminals on this plan.

We recommend starting with at least the $69/month Standard plan, which does require you to pay for your Android-based hardware upfront but will save you a lot of money in payment processing fees.

Coffee shop owners should consider getting one of these best small business loans to get your Toast hardware now and pay for it over time so that you can save on payment processing fees.

Toast offers a Restaurant Basics plan, which we recommend for coffee shops with a sizable number of full-time staff members. This plan includes employee scheduling, payroll, 401(k)s, and business insurance. This plan costs $110/month plus $4/employee/month.

The $165/month Essentials plan includes the Toast digital ordering and delivery platform (you can get this as a paid add-on if you’re on the Standard plan). Most coffee shop owners don’t deliver fresh coffee, but you could use it to deliver retail items like coffee beans or pastries.

Toast offers many ways for customers to get their orders in, including countertop orders, self-serve orders, tableside QR code ordering, online ordering for takeout/delivery, and integrations with all major third-party ordering platforms. Toast recently updated its QR code ordering software so that customers can order and pay at a table, meaning that customers don’t have to wait for a check to pay their bill and get going.

You can decide where menus show up and even create custom menus for certain ordering types. For example, you may want to exclude your alcoholic drink menu from your online ordering menu.

You can also create different menus based on the time of the day, section of the establishment, and the POS system used to take orders. It’s easy to create seasonal menus, archive them, and reuse them the next year. Plus, you can create timed discounts on certain combos or an entire bill to entice people to stop in at your shop.

Toast coffee POS menu item visibility settings.

Toast’s kitchen display screen can handle all these ordering types. The POS system can designate which stations to send items to so that you can have baristas focusing solely on making coffee while cooks focus only on food orders. The kitchen display software can be customized to show ordering types, change the user interface, and reopen closed orders.

You’ll also find alcoholic liquid inventory tracking software among Toast’s third-party integrations. With liquid-specific ingredient tracking, you can get a better idea of how much servers are pouring per beverage, where liquid inventory is being wasted, and monitor for instances like theft and inventory damage.

Multilocation business owners can manage stock, menu item offerings and prices, employee schedules and permissions, payroll, and accounting across individual or all locations or a defined group of locations. Choose who has access to which establishments so that managers can run their individual locations while you get an overall picture of your business.

Toast online ordering on smartphone, Toast admin dashboard on PC, Toast KDS, Toast Go 2 handheld POS, Toast countertop POS.

Toast software only works with Toast’s proprietary Android-based hardware.

Toast hardware comes at the following prices:

• Toast Go 2 Handheld POS: $627
• Countertop POS: $875
• Outdoor Wi-Fi Access Point: $104
• Kitchen Printer: $269
• Cash Drawer: $134
• KDS: $629 + $25/month
• Self-Serve Kiosk Terminal: $809 + $90/month

The Toast Go 2 is one of the best handheld restaurant POS systems on the market, and we highly recommend it for sit-down restaurants and bars.

On the pay-as-you-go Quick Start Bundle plan, you can get the handheld POS for no upfront cost and no monthly fees, as long as you agree to pay higher per-transaction payment processing fees. If you pay upfront for your POS hardware, you’ll pay between $69/month and $165/month for your POS software.

In general, we do not recommend the pay-as-you-go plan because the higher per-order fees will cost you more than the original price of the hardware once you get in enough orders.

If you can, pay for your POS hardware upfront. Otherwise, look into equipment financing to help you cover the costs of the restaurant hardware you need in your establishment.

Payment processing is included at a flat rate of 2.49% + $0.15 for all in-person transactions on the Standard plan or 2.99% + $0.15 on the pay-as-you-go Starter plan.

If you add online ordering to your Starter plan, you’ll pay 3.49% plus $0.15 per transaction, whether it’s online or in-person.

You’ll get a custom payment processing rate on New Restaurants, Essentials, and custom plans.

There is no option to integrate another payment processor to use with Toast.

Toast requires a two-year contract and processing agreement. If you want to terminate your contract before the two years are up, you’ll pay a hefty early termination fee to do so.

Revel’s only advertised plan costs $99/month with a two-terminal minimum and a three-year contract with Revel, making the starting price of this POS $198/month.

Large and drive-through coffee shop owners will most likely need more than two terminals, so they will need to get a custom quote from a Revel representative.

Revel’s unique in-person and online ordering wholesale features include the ability to:

• Create both retail and wholesale customer groups
• Create wholesale discounts on items and automatically apply them to wholesaler customer groups
• Create house accounts for customers like offices and cafes so they can receive goods when needed and charge them later on with a linked payment method
• Send invoices as emails with due dates and customer notifications; Revel saves invoice items as layaway items until the invoice is paid, so you don’t sell more items than you have
• Show retail and wholesale pricing as different price tiers on products; show dynamic pricing as customers add more to their cart
• Make sales at places like trade shows or restaurant tastings with Revel’s fully offline mode

Revel coffee POS wholesale item discount.

For drive-through establishments, Revel has an integration with Delphi Display Systems, which offers drive-through hardware and software such as server headsets and digital menu boards. Revel’s kitchen display systems can also be customized to manage drive-through orders. Servers at the window check to make sure all order items are complete and correct before handing them off to customers, and then that server closes out the order.

Revel’s franchising features include enterprise-level multilocation inventory, employee, and menu management from one master dashboard. Also, you can see monthly sales data as percentages, which will tell you how much to charge a franchisee in royalty fees for that month.

Revel iPad POS register, iPad stand, iPad customer-facing display, cash drawer, receipt printer, and card reader.

Revel’s iPad POS hardware is quote-based. You also have the option to source your hardware yourself, but you have to get written permission from Revel before you make you do. This is to make sure you only purchase Revel-compatible hardware.

Revel offers its own in-house payment processing system, Revel Advantage, which you’ll get a custom payment processing quote for.

You also have the choice to integrate your POS with third-party payment processors such as Adyen or FreedomPay. You may have to pay an extra monthly fee if you choose a third-party provider over Revel Advantage.

You need to sign up for a three-year deal, agree to use Revel Advantage and purchase your POS hardware from Revel to get the best rates.

However, there is a substantial early termination fee, so consider negotiating a short-term plan over a longer contract until you’re sure Revel is the right POS for your business.